The highest performance and productivity levels.

ESI’s Customer Support offers a complete range of optimized support offerings specifically designed to sustain your equipment at the highest performance and productivity levels.

Our extensive global infrastructure leverages the detailed knowledge and expertise built up by our global support team over many years. Our regional service centers provide the fastest response to your support needs ensuring equipment is back in production in the shortest possible time.

ESI’s flexible support packages allow customers to choose the support level which best suits their needs at the lowest cost. Our certified field support personnel provide a world class, professional service which is second to none.

We also offer online and classroom based training for our customers at ESI’s facilities in the United States and Taiwan or at the customer’s own site.


For industries facing material transformation challenges in production,  ESI applies unique process and engineering expertise to deliver a set of laser-based solutions that extend our customers’ processing capabilities beyond the limitations of mechanical.

See what it's like to be an ESI customer - contact an ESI Sales Expert today