Support Offerings - Your Strategic Partner

We know that you consider your choice of service providers to be a strategic decision. You expect your service provider to be a partner that understands your business and offers relevant solutions that keep your systems operating at peak performance levels and address your specific needs.

Highly-trained MKS Support Engineers draw on the extensive MKS global support infrastructure. They are able to leverage the combined knowledge and experience of Support Engineers across the globe and apply it to your situation.

MKS' preventive maintenance plans include two PM visits per year and periodic System Health checks, so you can continue to deliver high-quality output and minimize unplanned system downtime.

We also offer online and classroom based training for our customers at our facilities in the United States and Taiwan or at the customer’s own site.