| Rating Criteria |
Promptness of Delivery to Promise Date |
Promptness of Delivery to Request Data |
Delivery Quantity |
Packaging, Documentation, Integrity |
90 - 100%
Preferred Supplier |
Consistently meets ESI's agreed-upon requirements. Works with ESI Purchasing to meet less than lead-time requirements. |
Consistently meets ESI's agreed-upon requirements and specifications and is working to improve. |
Delivered quantities agree with ordered quantities. |
Commodity is delivered packaged for safe shipment/preservation and required documentation is always in order and accompanies shipment. |
80 - 90%
Certified Supplier |
Consistently delivers product "on time" with a 99.5% accuracy. |
Consistently delivers product "on time" with a 99.5% accuracy. |
Consistently delivers agreed upon quantities with a 99.5% accuracy. |
99.5% error-free rate on all packaging, labeling and related issues. |
70 - 80%
Qualified Supplier
(Approved candidate) |
Generally meets ESI delivery commitments and requirements. Consistently strives to improve the working relationships expected. |
Generally meets ESI's agreed-upon requirements and specifications and is working to improve. |
Consistently meets agreed-upon requirements and provides prompt updates to ensure quantities are not critical to ESI's commitments. |
Generally prompt in documentation and preservation requirements. Adjusts methods and controls to meet all requirements. |
Under 70%
Unqualified Supplier
(Remove from supplier listing) |
Seldom meets ESI delivery requirements and specifications. Does not seem willing to make marked improvements. |
Never meets required delivery data. Does not respond to expediting agreements. Generally non-responsive to ESI's needs. |
Seldom, if ever, able to honor delivered quantity. Expediting critical to meet even minimal demands. |
Seldom, if ever, meets requirements. Cannot be depended on to meet standard, agree-upon methods/techniques. Always late and incomplete. |